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Points of View is our blog dedicated to exploring the critical corporate communications issues of the day through insights and videos of Fortune 500 business and communications execs, industry insiders and our team.

PulsePoint Group

IPR’s 2009 Distinguished Lecture: Jon Iwata, IBM

PulsePoint Group
December 2nd, 2009

Jon Iwata, SVP of communications and marketing at IBM, gave the following speech on the future of the communications profession at the November 4th 2009 Institute for Public Relations Distinguished Lecture Series at the Yale Club in New York City.  If you weren’t at the event, you should check it out; it’s a compelling read for anyone keeping their finger on the pulse of the PR profession.

“Toward a New Profession: Brand, Constituency and Eminence on the Global Commons”

Good evening, everyone.

I am honored by the opportunity to speak with you tonight. I have long appreciated the research and education work of the Institute for Public Relations. And when I think about those who have preceded me at this podium over the years, I am humbled.

As anyone does who is invited to step up to this podium, I went back and read a number of the speeches of those who have appeared here over the past 10 to 15 years. And what struck me was that they were all, in one way or another, talking about the same thing: a fundamental shift in the world, in the nature and status of organizations and of business itself, and of the implications of all of that for our profession. (more…)

PulsePoint Group

Overcoming barriers to the adoption of corporate social media Part 3: Buy-In

PulsePoint Group
November 23rd, 2009

Craig Rothenberg of J&J, Russell Wilkerson of GE, Anders Edholm of Electrolux, Corey DuBrowa of Waggener Edstrom and Ron Defeo of The Home Depot on the importance of internal buy-in to social media and how to get it.

PulsePoint Group

Bill Margaritis on most the important trends in the PR profession

PulsePoint Group
November 3rd, 2009

Bill Margaritis, incoming Page Society president and Corporate VP of Worldwide Communications and Investor Relations at FedEx, on the major trends in PR/communications.

PulsePoint Group

Overcoming the Barriers to Adopting Corporate Social Media - Part 2: Preparation

PulsePoint Group
October 19th, 2009

Jeff Lockwood, Executive Director of Communications for the Novartis Institutes of BioMedical Research, Jennifer Kuperman, VP of Corporate Communications at Visa, Russell Wilkerson, Director of Corporate Communications at GE, and Melissa Martin, Director of Corporate Communications at Symantec, explore the importance of preparation and answering the tough questions before embarking on a corporate social media initiative.

PulsePoint Group

Richard Jones on communications in an economic crisis

PulsePoint Group
October 8th, 2009

Richard Jones, SVP and Chief Communications Officer at Guardian LIfe Insurance Company, on the key communications challenges a tumultuous economy poses for a large financial services company.

PulsePoint Group

Overcoming the Barriers to Adopting Corporate Social Media - Part 1: Culture

PulsePoint Group
October 5th, 2009

Arthur Page Society Future Leaders Experience participants Diane Terrell, VP of Strategic Communications at FedEx; Benjamin Atkins, Global Pharma News Manager at Novartis; and Morgan Marzec, a consultant at Gagen MacDonald, discuss overcoming the first barrier to adopting corporate social media programs … culture.

PulsePoint Group

The Importance of a Real Employee Feedback Loop

PulsePoint Group
September 11th, 2009

Check out this profile of management professor Ethan Burris by Tracy Mueller from the McCombs School of Business at the University of Texas-Austin on why an open, two-way employee feedback loop is vital to morale and idea generation.

employees

Photo by Christina Murrey, University of Texas-Austin
PulsePoint Group

Five Things PR Folks Can Learn About Social Media from Advertising

PulsePoint Group
September 8th, 2009

Check out Dave Fleet’s insightful post on social media lessons PR folks can glean from our advertising colleagues.

In a nutshell, here are the five lessons:

1. Scale matters

2. Creativity beats staid

3. Measure, measure, measure

4. Target your audiences

5. Craft your message carefully

For more, read the full post at DaveFleet.com.

PulsePoint Group

The Scope of Social Media

PulsePoint Group
August 21st, 2009

Check out this video from Socialnomics.net for some compelling statistics on just how big the impact of social media really is.

PulsePoint Group

Paul Argenti on the greatest resistance to company adoption of social media

PulsePoint Group
August 5th, 2009


Paul Argenti, professor in Dartmouth’s Tuck School of Business, on the greatest resistance to adopting social media inside most companies — fear of losing control.

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