Originally Published PR Week
No matter what career stage we are in, we all benefit from a little encouragement. I was reminded of this in a powerful way by a student who had, in her own words, “dug herself a huge hole.” The lesson she taught me extends far beyond the classroom and applies to both the giver and recipient of positive reinforcement.
She had started the semester in good shape, but within a few weeks her classroom appearances became sporadic. She failed to turn in her initial assignment and then missed a second deadline. She became non-communicative, ignored several e-mails I sent her, and finally stopped coming to class altogether.
I had pretty much given up on her, but then out of the blue I received an e-mail in which she apologized for her negligence and disrespectful behavior. She also pledged to turn over a new leaf.
We agreed to meet and discuss how she could salvage the semester. (more…)