It’s that time of year again when our “live music capital of the world” (Austin, TX) decides to multitask and become the temporary epicenter of all things film, music and digital. Being based downtown, we welcome the SXSW visitors to our neighborhood and can’t wait to get out and mingle with some of the best, brightest and most innovative companies in the industry.
SXSW has developed a reputation in recent years for being the hotspot for startups to launch their products and innovations, particularly pertaining to social media, digital influence and distribution. In 2007, SXSW witnessed the launch of Twitter, then in 2009 Foursquare emerged. It then proceeded to grow at an unprecedented rate for internet-based startups. Last year was expected to be the year of location-based services, however, no one company managed to gain significant traction and emerge a head of the crowd.
My prediction for 2011? Location will finally become the driving force it has been striving to be for many applications and services. Foursquare has already been creating buzz around advanced location based services within their product, possibly offering coupons and more control for their enterprise customers. But will they remain king of the location based applications? Or will they be swept aside by the next big thing to hit digital media since 2009? Gowalla is also trying to become a major player, as they have partnered with Mashable at SXSW.
We will be watching closley and will follow up next week with our favorites from the festival and the companies we think you should watch into 2011. In the meantime follow our team members as they tweet their way through the festival: @ReneeFrancese, @PaulWalker, @AustinBNelsen, @BrittanyAguilar and @JeffRobertHunt
Cheers and welcome to Austin!




What it’s Like on the Other Side of the Search
Bob Feldman
March 8th, 2011
Originally Published PR Week, March 4, 2011 (subscription access only)
I spent many years on the agency side - at Burson-Marsteller, Ketchum, and GCI Group - pitching business and always wondering what it would be like on the other side of the table.
Now I know.
My firm doesn’t do a lot of agency search for our clients, but occasionally we’re asked to help out. Coincidentally, we’ve been involved in a few situations just since the beginning of the year.
The process is enlightening. Here are some lessons learned that agencies would be well advised to consider.
Stand for something. During an RFI stage, particularly if the agency’s information is being communicated only in writing, be sure you write your information in a concise, crisp manner - and absolutely be sure your firm stands for something. Have a point of view on measurement; articulate a client service model or an approach to audience insights that you believe works exceptionally well for your firm and for your clients.
Pure capabilities are only a starting point; why would having good capabilities mean you should win? Don’t you think the client is only talking to firms with the requisite capabilities? And sell yourselves, don’t sell against others. Selling against others is usually off-the-mark and is almost always unappealing.
Read the rules. When clients are considering a range of agencies, they’re looking for reasons to either include or exclude firms from the next round. Don’t give them easy reasons to exclude you. Sounds ridiculous, but in just a few situations, I’ve already seen firms respond to a request for two or three paragraphs on a subject with eight or nine paragraphs; with a request to provide a three-to-five page narrative on a client situation with a 19-page PowerPoint deck; with a request for certain insights into international market credentials with a link to the company’s website. Don’t make it so easy to cut your firm.
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