Posts Tagged ‘ Internal Communcations ’

Point of View Logo

Points of View is our blog dedicated to exploring the critical corporate communications issues of the day through insights and videos of Fortune 500 business and communications execs, industry insiders and our team.

Bob Feldman

A Higher Purpose is PR’s World Series

Bob Feldman
August 9th, 2010

Originally Published PR Week, August 6, 2010 (subscription access only)

What’s your World Series?

As we continue a slog through a tough economy, I’ve noticed a dilemma facing many companies vis-à-vis motivating their employees. Whereas the sports world affords the clarity of a tangible, meaningful goal (e.g. World Series, Super Bowl, etc.) in which every member of the team is in complete alignment to pursue, business doesn’t have it that easy.

And, in a down environment, it’s that much more common for employees to feel that their work is just that: work.

It’s hard to imagine each Major League baseball team playing 162 games during the year and everyone then going home. It sounds absurd because what’s the purpose of playing all those games if it doesn’t really matter.

There has to be a purpose.

What is your purpose?

(more…)

Bob Feldman

Seven Characteristics of the Engaged Enterprise

Bob Feldman
March 29th, 2010

Bob Feldman, Principal of PulsePoint Group, on what activities a company should undertake internally on it’s journey toward becoming an Engaged Enterprise.

Seven Characteristics of the Engaged Enterprise

Originally Published PR Week, March 12, 2010

In my last column, we explored the concept of “the engaged enterprise.” This is a corporate business model that suggests an authentic, dynamic, and deeper relationship between a company and its various stakeholders, in which conversation and business ideas are shared up, down, and sideways.

A constant value-exchange is the new norm.

Due to considerable response and curiosity on this subject, this is the first of two columns that will dig deeper into the model. In my next column, I’ll look at what you need to do in external engagement, but first, let’s look at what you need to do internally:

Strong internal collaboration. Lots of companies have implemented Microsoft SharePoint and other collaboration tools. But the issue is: how widely are these tools used? Does your department live on the site or is it the occasional repository of random documents? Collaboration and knowledge sharing exist in real time. Success depends more on culture and leadership than on technology.

(more…)

Bob Feldman

Engagement Has Become the Business World’s New Currency

Bob Feldman
February 12th, 2010

Originally Published PR Week, February 12, 2010

The impact of social media on how business is run is just starting to mainstream in corporate America. I’m not talking about online promotional campaigns; I’m taking about the very heart of how business is conducted.

The consequence is a redefinition and reframing of how a company and its various stakeholders relate to one another and the impact each has on one another.

Call it “The Engaged Enterprise.” Engagement is the new currency. It suggests an authentic, dynamic, deeper relationship in which conversation and business ideas are shared up, down, and sideways.

In the Engaged Enterprise, stakeholders have deeper relationships with the company. Stakeholders actually talk to one another. Their voices are heard, respected, even acted upon in exchange for their loyalty. The result: The enterprise is smarter and more engaged with their constituents leading to better decisions and deeper, longer-lasting relationships.

Some examples? Consider these three: (more…)

PulsePoint Group

The Importance of a Real Employee Feedback Loop

PulsePoint Group
September 11th, 2009

Check out this profile of management professor Ethan Burris by Tracy Mueller from the McCombs School of Business at the University of Texas-Austin on why an open, two-way employee feedback loop is vital to morale and idea generation.

employees

Photo by Christina Murrey, University of Texas-Austin
PulsePoint Group

Bob DeFillippo on communicating news to employees

PulsePoint Group
May 18th, 2009

Bob DeFillippo, CCO of Prudential, discusses how the company communicates news with employees through its PRU Today platform.

Recent Posts

Video Posts

Tags

Archives

Subscribe to RSS

addtomyyahoo4
Subscribe in NewsGator Online
Add to My AOL
Subscribe with Bloglines
Add to netvibes
Add to Google

original feed View Feed XML
— or —

Subscribe by Email