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Points of View is our blog dedicated to exploring the critical corporate communications issues of the day through insights and videos of Fortune 500 business and communications execs, industry insiders and our team.

PulsePoint Group

The Weekly Pulse: 3/2/11


March 2nd, 2011

A recap of our latest POV posts:

3/2: PulsePoint Group Corporate Communication Index Series Part 7: Deeper Focus: (video) Bob Feldman, partner at PulsePoint Group, provides commentary on the firm’s recently released Corporate Communication Index Study. This is the seventh (and final) in a series of videos where he provides insight into the findings.

2/28: Google “Cleans Up” Search Results: Last week, Google announced a significant change to the way it determines search results. The change is supposed to place more value on sites with original content over sites that aggregate content or repost from other places. Google claims that this change will impact about 12 percent of searches.

2/25: Unlocking the Social Enterprise: There has been a lot of debate on the pros and cons of “empowering” employees in the enterprise by allowing them access to social media and collaborative tools in the workplace. What can the enterprise gain from allowing full access for all its employees? What are the inherent risks involved and how can they be minimized? How much is enough? These types of questions are what most organizations we work with are struggling with as they come to realize they must embrace the digital revolution.

Bob Feldman

PulsePoint Group Corporate Communication Index Series Part 7: Deeper Focus


March 2nd, 2011

Bob Feldman, partner at PulsePoint Group, provides commentary on the firm’s recently released Corporate Communication Index Study. This is the seventh (and final) in a series of videos where he provides insight into the findings. Click here to view his sixth video regarding, “Change.”

PulsePoint Group

The Weekly Pulse: 2/23/11


February 24th, 2011

A recap of the previous week’s POV posts:

2/23: PulsePoint Group Corporate Communication Index Seres Part 6: Change (video): Bob Feldman, partner at PulsePoint Group, provides commentary on the firm’s recently released Corporate Communication Index Study. This is the sixth in a series of videos where he provides insight into the findings.

2/9: “Translating” Innovative Ideas for Clients: As a strategic consulting firm, counsel is only as good as it is palatable to our clients. Some might interpret that as requiring that we supply strategic insight that adds value to our clients. While that is at the core of what we do, it isn’t what I am referring to. What I mean is that a great idea can’t penetrate an organization if it isn’t delivered in a way its people can readily understand.

2/4: Instilling Practical Innovation in the Enterprise: Much of the recent discussion surrounding innovation in the enterprise has been geared towards consumer-facing aspects of the business: crowdsourcing new product ideas, engaging the consumer in experiential marketing, or even asking the consumer to develop advertising or mobile applications for the business. While these are all innovative ways to engage the consumer and garner some relatively cheap attention, business leaders often find themselves relying on “tried and true” examples of innovation, rather than harnessing it from within their organization.

Bob Feldman

PulsePoint Group Corporate Communication Index Series Part 6: Change


February 23rd, 2011

Bob Feldman, partner at PulsePoint Group, provides commentary on the firm’s recently released Corporate Communication Index Study. This is the sixth in a series of videos where he provides insight into the findings. Click here to view his fifth video regarding, “Managing Talent.”

PulsePoint Group

The Weekly Pulse: 1/26/11


January 26th, 2011

A recap of the previous week’s POV posts:

1/26: PulsePoint Group Corporate Communication Index Series Part 5: Managing Talent (video): Bob Feldman, partner at PulsePoint Group, provides commentary on the firm’s recently released Corporate Communication Index Study. This is the fifth in a series of videos where he provides insight into the findings.

1/25: LinkedIn Maps: Your Professional Universe Visualized: Have you ever wondered what your personal network looks like? Well now you can see it. Yesterday, LinkedIn launched InMaps an experimental project that creates a visualization of the connections within your business network.

1/24: Foursquare Grew 3400% Last YearFoursquare had a big year in 2010. The company experienced 3400% growth in “check-ins” with a total of 381,576,305, and there was at least one “check-in” in every country in the world, including North Korea. We even saw the first “check-in” from space at the International Space Station on October 22, 2010.

1/21: Placing Open Innovation in the Professional Services Industry: A clear trend emerged in business over the last decade: the rise of “open innovation.” Forerunners in the practice of utilizing third parties in creating, developing, and disseminating innovative business practices and products include Dell, having introduced and successfully integrated their IdeaStorm platform to drive new product development, and Starbucks, which followed suit with My Starbucks Idea, garnering yet more feedback from customers looking to enhance their personal experience with the company.

1/20: The Continuing Evolution of Employee Engagement: Mashable recently featured a piece by Soren Gordhamer, founder of the Wisdom 2.0 Conference, on the evolution of the enterprise in the age of social media. It’s a fascinating read, here, but there were two things I wanted to point a spotlight on here.

Bob Feldman

PulsePoint Group Corporate Communication Index Series Part 5: Managing Talent


January 26th, 2011

Bob Feldman, partner at PulsePoint Group, provides commentary on the firm’s recently released Corporate Communication Index Study. This is the fifth in a series of videos where he provides insight into the findings.

PulsePoint Group

The Weekly Pulse: 1/19/11


January 19th, 2011

A recap of the previous week’s POV posts:

1/19: Grammys Go Social – Will It Improve Ratings?: The music industry continues to be at the forefront of social media innovation and excellence. Lady Gaga, Justin Bieber and Rhiana are Twitter legends and music videos continue to be the most-viewed videos on the web.

1/17: PulsePoint Group Corporate Communication Index Series Part 4- Governance (video): Watch Bob Feldman, partner at PulsePoint Group, provide commentary on the firm’s recently released Corporate Communication Index Study. This is the fourth in a series of videos where he provides insight into the findings.

1/15: Eight Communication Traps that Foil Innovation: Clients often ask us about best practices in corporate communications and for examples of how best-in-class organizations implement them. These engagements vary depending on the client’s needs and their industry, but one constant is the need to benchmark those organizations that are among the first to transform emerging communications practices into core competencies.

1/14: Trendstream Study Finds Consumer Trust in Social Networking Contacts on the RiseTrendstream, the UK-based digital consultancy, has released its 2011 Web Index, available here.  It provides a thoroughly interesting, in-depth look at the evolution of social media engagement that observes a growing trend toward social networks and users as qualifiers and distributors of “professional” content, with individual content creation on the decline. I wanted to take a minute to point out one thing that really jumped out at me.

1/13: Tips on Writing Strong Social Media Content: There is a lot of social media advice out there and it can be tough to know where to start. You should definitely develop a strategy and do some planning before launching, but don’t let extensive planning and the need for perfection prevent you from getting started. Here are five tips that you can use now to create content for a social media program, even in a large organization.

Bob Feldman

PulsePoint Group Corporate Communication Index Series Part 4: Governance


January 17th, 2011

Bob Feldman, partner at PulsePoint Group, provides commentary on the firm’s recently released Corporate Communication Index Study. This is the fourth in a series of videos where he provides insight into the findings.

Bob Feldman

PulsePoint Group Corporate Communication Index Series Part 3: Deeper Role


January 4th, 2011

Bob Feldman, partner at PulsePoint Group, provides commentary on the firm’s recently released Corporate Communication Index Study. This is the third in a series of videos where he provides insight into the findings. Be sure to check out his first and second video:

Renée Francese

The Digital Story of the Nativity


December 23rd, 2010

Check out this video that shows how social media, web and mobile tell the story of the Nativity. And they didn’t leave any of the major players out: Facebook, Twitter, YouTube, Google, Wikipedia, Google Maps, GMail, Foursquare and Amazon are all included:

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